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Free US Shipping

$25 to the Rest of the World

Terms & Conditions

Ordering:

Orders are accepted through our website only.

Payment:

We accept Visa, MasterCard, and American Express via PayPal. Please note we do not accept Money Orders or Personal Checks.

Need by Dates:

If you need your order by a certain date, please let us know by filling out the “Order Notes” field on the first page of checkout. If we know your need by date, we can check ahead of time to make sure we will be able to deliver to you on time.

Cancelling an Order:

If you need to cancel your order for any reason, please contact us immediately via email, but please note, that your request will be processed in the order it is received, and in some cases, orders may ship before a emailed request is processed. Orders can be cancelled as long as they have not already been shipped. There is no fee to cancel an order.

Returns & Exchanges:

We will take returns for up to 2 weeks from when you receive your order. Any items being returned must be in original condition. This means the product cannot be worn, washed, soiled, damaged, or used in any way. We will not be responsible any costs to send the item back. If we receive the item back in original condition we will refund the cost of your product, less any shipping costs.

Damaged/Defective Items:

When you receive your order please look at the box before opening it, if there are any dents or holes in the box and you think the contents are probably damaged or the contents are rattling, please try to take photographic evidence and then open the box and inspect the merchandise as soon as possible. All damaged items need to be reported with in 2 days from when you receive it. We apologize for any damages that may occur to your items in shipping, we do inspect the merchandise before shipping it and we pack it with the utmost care. Unfortunately sometimes packages do get mishandled along the way which results in breakage. We fully insure every package we ship in case USPS does damage or lose your package. We will take care of your USPS claim from start to finish. In order for us to file a USPS claim for you, you must keep all original packing as USPS will need to pick up the damaged package. USPS claims can take 1-2 weeks, after they are completed we will notify you and at that time we can refund you or send you a replacement. If you believe you are missing an item from your shipment, please email us as soon as possible. Our packing stations are under video surveillance, and we will be able to review the footage to investigate if the item is indeed missing.

International Orders:

If your order is shipping to any other country than the United States, then you will be subject to Customs and Duty Taxes which is imposed by your country and collected by the shipping carrier.

  1. All payments must be made in US funds. If you place your order through our website, your credit card will be automatically processed in US funds (your bank may charge you a fee for converting currency).
  2. You are responsible for knowing your local laws and knowing if what you are importing is legal. If you import an item that is illegal, your customs department will seize the item and we will not be able to recover it for you. Save yourself the trouble and frustration and call your customs department before ordering to see if what you are importing is legal and if you may need to obtain a special license.
  3. You are also responsible for any taxes or customs fees that your country may charge you. You can simply call your country’s customs department and tell them what it is you’re ordering and the cost of it, they should be able to tell you the percentage of tax you will be paying. You will be billed your custom fees when your package is being delivered by USPS. If you select USPS shipping, please note that USPS may also add a brokerage fee to your import. You have the right to choose your own brokerage firm and possibly even broker it yourself. Once you have your tracking number, you’ll want to give that to your brokerage firm and let USPS know you have your own brokerage firm. This will have to be handled by the receiver of the package, we are sorry, we are not able to assist you in this. If you refuse to pay your custom fees your package will not be delivered. It will be abandoned by the shipping carrier.
  4. Sorry, we do not label any items as “Gifts” for customs, that is, unfortunately illegal! We will only label them as what they actually are.

Shipping Costs:

Our shopping cart automatically calculates your shipping cost and tells you the shipping options available to your destination. Domestic and International customers can place orders through our website and receive accurate shipping quotes. All you need to do is add the items you are interested in purchasing to your cart and enter in your address. Your available shipping options will be listed.

Shipping Time & Methods:

All orders are shipped via USPS. Not all orders ship right away due to items not being in stock or on backorder.